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Registration & access
I would like to work for TextMaster as an author, how can I apply?
I would like to work for TextMaster as an author, where should I send my CV/resumé?
What are the criteria for registering as a professional author?
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Language tests
How can I take a test?
Now I am registered as a native speaker (non-professional author), how can I get access to projects?
The tests are not open in my language combination. What can I do?
See all 6 questions
Projects
What is a project?
What is the project reference?
I won’t be able to deliver the project on time. What should I do?
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Catify - TM & MT
General – Why am I unable to send a translation to the client?
General – How does the automatic correction tool on Catify work?
TM – What is a translation memory?
See all 21 questions
Payments
How long do I have to wait before getting paid for a project?
The project is in “Approved and paid” status in my TextMaster account, but I haven’t received the money yet.
What payment methods can I use?
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Communication
I won’t be available for a specific period. How do I inform the PM?
I won’t be available for a specific period. How can I turn off notifications?
I need a reference letter (stating that I work for TextMaster, including my seniority, language pairs, number of words processed, etc.). What do I need to do?
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Revisions & Quality Feedback
Can the client ask me for any type of revision?
How much time do I have to revise my text?
How is quality feedback managed?
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10 MOST FREQUENT QUESTIONS
I have several mother tongues. How do I register?
How do I close a TextMaster account?
Now I am registered as a native speaker (non-professional author), how can I get access to projects?
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