How to track the behaviour of internet users on your site
By Amandine Dujardin
Six key-points to note when tracking the behaviour of visitors to your site
When managing a website, especially an e-commerce store, it is crucial to analyse the behaviour of Internet users. Where do they come from? How long do they stay? Where do they go? What do they do? How can you keep their attention longer? And how can you optimise the customer journey? If you consider these issues important, we definitely recommend that you read this article.
Why is it [...] Read more
The future of e-commerce explained [Study by TextMaster x Acolad]
By Amandine Dujardin
What will e-commerce of the future look like? [A study by TextMaster x Acolad]
E-commerce is evolving faster than ever and the rules of the game are changing with AI, internationalisation, a Customer Centric approach, Social Commerce, and more. You have to keep up! TextMaster and Acolad have carried out an exhaustive study on the future of e-commerce. From personalisation through AI, to sustainable development and breaking into new markets, this report is your roadmap to success in this rapidly changing [...]
Read more5 mistakes to avoid when expanding internationally
By Amandine Dujardin
International expansion: five common mistakes to avoid
International expansion can bring countless benefits to your business. It can be one of your most profitable undertakings, bringing increased revenue and new customers. However, proper planning and understanding local habits are crucial to avoid setting off on the wrong foot.
This guide highlights the five most common mistakes businesses make during an international expansion. All you have to do is avoid them.
1. International expansion for the wrong reasons
Some companies expand internationally on impulse or [...]
Read moreAutomating your web page translation: a guide
By Amandine Dujardin
How to automate web page translation
The first step in launching cross border e-commerce is translating your website into different languages. In fact, research shows that 65% of web users prefer reading content in their native language rather than a foreign language. But here’s the thing: for e-commerce site managers, translating web pages involves a cost in terms of time and money. Fortunately, it is possible to save time by automating the translation of your website. We explain how!
Choose [...] Read more
How can online chat boost your online retail sales?
By Amandine Dujardin
Online retail: How can online chat boost your sales?
Online chat is revolutionising the way retailers engage with their customers and drive sales. According to a US study, 79% of companies say that setting up an online chat has had a positive effect on their sales figures and customer loyalty. But why does this tool make such a difference? Find out more in this article!
The benefits of live chat for online retailers
1. Real-time internet user engagement
An online chat can boost [...]
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