Top five AI chatbots for e-commerce
By Amandine Dujardin
The 5 best AI chatbots for e-commerce in 2025
What can an AI chatbot do for your online store? A lot. It can help your customers find the right products for them, answer frequently asked questions, suggest other items to add to their order, and much more. It can supercharge your sales and transform the shopping experience in your online store. Which assistant should you choose ? Find out with our guide to the top 5 AI chatbots for e-commerce.
Why do [...] Read more
Cross-selling VS up-selling: the differences
By Amandine Dujardin
Cross-selling VS up-selling: Comparison 2025
Up-selling and cross-selling are two distinct but complementary sales tactics. They are both designed to help you increase revenue from your e-commerce shop. However, what are the main differences between these two strategies? And how can you make the best use of them? Below we bring you an exhaustive comparison between up-selling and cross-selling.
What is up-selling
Up-selling is a sales technique that involves encouraging customers to buy a more expensive version than their initial choice.
📌 For example: [...]
Read moreE-commerce: 5 levers to boost your average basket
By Amandine Dujardin
Online retail: 5 strategies for increasing the average customer basket
Are your e-commerce customers shy about adding products to their shopping baskets? To get them to spend a bit more with each order and increase the average basket on your online store, several different options are available. The aim of these strategies is to send the right message at the right time to the right place. Here are 5 easy tricks you can use to boost your average basket without upsetting [...]
Read moreLeveraging AI to Personalise the Customer Experience: The Complete Guide
By Amandine Dujardin
Your Complete Guide to Leveraging AI to Personalise the Customer Experience
“AI”, “ChatGPT”, “prompt”, “Big Data”, “Gemini”: Are your LinkedIn feed or water cooler chats filled with discussions on the rise of AI? It’s on everyone’s lips! Artificial intelligence is the talk of the town, from conversations over dinner to TV shows and across all business sectors…
Today, we’ll look at its impact on the online customer experience. From personalised product recommendations to real-time support and user sentiment analysis, AI is transforming [...]
Read moreThe 5 key benefits of augmented reality in e-commerce
By Amandine Dujardin
What are the benefits of augmented reality in e-commerce in 2025?
Imagine a world where you can blur the lines between real and virtual, where your living room can become your own private showroom, and where you can try on a new pair of shoes without leaving the house. Welcome to 2025: the year that augmented reality (AR) went from science fiction to science fact! This technology is becoming an integral part of the international e-commerce landscape.
In this guide, we will [...]
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